Effective Date: January 17, 2026

This Privacy Policy describes how Nova Launch System LLC ("Nova Launch System," "we," "us," or "our") collects, uses, and protects your information when you use our website, social media pages, mobile applications, and any related online services (collectively, the "Services"). This policy also explains your privacy rights and our compliance with applicable federal regulations, including SMS/MMS messaging requirements.

1. Your Consent and SMS Communications

Express Written Consent Required

We respect your privacy and will only send SMS/MMS text messages after receiving your express written consent. Your consent may be provided through:

Checking an opt-in box on our online forms that includes clear SMS disclosure language

Sending a confirmation text message to a designated number we provide

Completing other consent mechanisms that clearly disclose the nature and frequency of messages

Message Frequency and Charges

By opting in, you agree to receive automated marketing and service-related messages from Nova Launch System. Message frequency may vary. Message and data rates may apply based on your mobile carrier's plan.

Opt-in and Opt-out Tracking

All opt-ins and opt-outs are logged, tracked, and maintained for compliance purposes in accordance with applicable telecommunications regulations.

2. How to Opt Out

You may opt out of receiving SMS/MMS messages from us at any time by:

Replying "STOP" or "UNSUBSCRIBE" to any text message you receive from us

Following the unsubscribe instructions included in every SMS message we send

Once you opt out, you will no longer receive text communications from Nova Launch System unless you choose to re-subscribe through our opt-in process.

For assistance with opting out or questions about your subscription status, contact us at:

Email: [email protected]

Phone: +1 (737) 345-3300

3. Information We Collect

Personal Information You Provide

When you use our Services or contact us, you may provide:

Name

Email address

Phone number

Business information (e.g., company name, industry)

Service details and requests (e.g., white-label cleaning business inquiries)

Payment and billing information (processed securely through third-party payment processors)

Automatically Collected Information

When you visit our Services, we may automatically collect:

IP address

Browser type and version

Device information (type, operating system)

Browsing behavior and usage patterns

Cookies and similar tracking technologies

4. How We Use Your Information

We collect and process your personal information to:

Provide, maintain, and improve our Services

Process your business inquiries and service requests

Send service confirmations, updates, appointment reminders, and transactional messages

Communicate promotional offers, marketing materials, and business updates (with your consent)

Respond to customer support requests

Analyze usage patterns and improve user experience

Comply with legal obligations and enforce our Terms of Service

Protect our rights, privacy, safety, and property

5. Sharing Your Personal Information

We Do Not Sell Your Data

Nova Launch System does not sell, rent, or share your personal information with third parties for their marketing purposes without your explicit consent.

Limited Sharing

We may share your information only when:

Required by law: To comply with legal obligations, court orders, or regulatory requirements

Service providers: With trusted third-party vendors who assist in delivering our Services (e.g., CRM systems, payment processors, marketing platforms) under strict confidentiality agreements

Business transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred to the acquiring entity

Protection of rights: When necessary to protect our legal rights, privacy, safety, property, or that of our users or the public

6. Data Security

We implement reasonable physical, electronic, and administrative safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

Secure socket layer (SSL) encryption for data transmission

Access controls and authentication procedures

Regular security assessments and updates

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Children's Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that personal information from a child has been collected without verifiable parental consent, we will take immediate steps to delete that information. If you believe we have inadvertently collected information from a child, please contact us immediately.

8. Your Privacy Rights

California Residents (CalOPPA and CCPA)

We comply with the California Online Privacy Protection Act (CalOPPA) and the California Consumer Privacy Act (CCPA) by:

Allowing users to visit our site anonymously

Providing a clear link to our Privacy Policy on our homepage

Posting privacy policy updates on this page with revision dates

Allowing users to request access to, correction of, or deletion of their personal information

California residents have additional rights under the CCPA, including:

Right to know: Request disclosure of personal information we collect, use, and share

Right to delete: Request deletion of personal information we have collected

Right to opt-out: Opt out of the sale of personal information (though we do not sell personal data)

Right to non-discrimination: Exercise privacy rights without discriminatory treatment

To exercise these rights, contact us at [email protected] or call +1 (737) 345-3300.

Other State Rights

Residents of other states may have additional privacy rights under their state laws. Contact us to learn more about your specific rights.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Remember your preferences and settings

Analyze website traffic and user behavior

Provide personalized content and advertising

Improve website functionality

You may disable cookies through your browser settings, though this may limit some features of our Services.

10. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. International Data Transfers

Nova Launch System is based in the United States. If you access our Services from outside the U.S., your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using our Services, you consent to this transfer.

12. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. All changes will be posted on this page with an updated "Effective Date." Your continued use of our Services after changes are posted constitutes your acceptance of the revised policy.

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Nova Launch System LLC
1401 Hesters Crossing Road, Apt. 4307
Round Rock, TX 78681
United States

Email: [email protected]
Phone: +1 (737) 345-3300

Last Updated: January 17, 2026